There is so much information available online about COVID-19, and we’ll share some relevant links below as resources for reliable, regular updates. We cannot emphasize enough the need for the basics of infection control:

  1. Wash your hands regularly or use hand sanitizer,
  2. Avoid touching your face,
  3. Maintain as much social distance as you realistically can from others, and
  4. Stay home and call if you are ill (fever, cough, shortness of breath, or flu-like symptoms).

VERY IMPORTANT: If you have a fever and cough and are not having difficulty breathing, call your primary care provider so they can assess if you need to be seen or if you can should stay at home.

We are adjusting our procedures in all services and Navigation Center (888-793-3500) to screen for illness, and we will maintain services by phone and in person in the timeliest, most appropriate means possible. You can view our latest changes to hours and services at this link.

We are in close and regular contact with local, state, and federal officials. The health, safety, and well-being of our patients and staff is always our priority.

A word about our staff. Our 1,000 employees are a dedicated team, and we are all struggling with the effects of this pandemic on our own lives and families, particularly our staff who are balancing providing care and caring for our own children, perhaps home from school for extended periods of time. Know this: we are dedicated to our mission and what brings us in each morning, which is caring for the individuals, families, and communities who rely on us.

This is why we all work here.

We are profoundly thankful to and for everyone who works at Wheeler for what they will do for our patients in the days and weeks to come. We are far past the point of “ideal situation,” and at the leadership level, we are viewing everything we do through the lens of how can we make decisions that provide the best care for our patients and are the most supportive to our staff, including sick and leave time, working remotely, social distancing at work, and more.

Lastly, this is uncharted territory for all of us, and we should recognize that we need to care for each other and ourselves in new ways. Be extra kind to each other during these stressful times; check on co-workers, neighbors, family, and friends; find ways to practice self-care that are meaningful to you; and be active and engaged.

Be prepared, be cautious, be calm, be informed.

We’re taking this on a day-by-day, week-by-week basis, as no doubt things are continuously changing. We will get through this.

Stay healthy.


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