Hours and Accessing Care

Wheeler is here for you, and we’re committed to helping you access the care you need.

UPDATE: June 2, 2020

  • To learn more about accessing care through our telehealth services, click here.
  • For information about COVID-19 testing, click here.
  • For details about Wheeler groups or programs temporarily on hold because of COVID-19, click here.
  • For information and resources related to COVID-19, click here.

Wheeler's Navigation Center: Your First Stop

For information about services, or to make an appointment, call our Navigation Center at 888.793.3500

  • Monday–Thursday: 8:00 a.m.–6:00 p.m.
  • Friday: 8:00 a.m.–5:00 p.m.

Individual programs and services may vary by specialty. Please see the hours below for convenient appointment and walk-in hours near you!

Temporary site hours due to COVID-19 pandemic:

  • Wheeler outpatient and primary care sites, including our Family Health & Wellness Centers in Bristol, Hartford, New Britain, and Waterbury, and 91 Northwest Drive location in Plainville, will operate from 9 a.m. – 5 p.m. during the week and can accommodate walk-ins, however, calling first is strongly recommended.
  • Services at the Wheeler Family Health & Wellness Center Behavioral Health services office at 225 North Main Street*, Bristol, will be held at 10 North Main Street, Bristol, from April 15 to May 1. *Effective June 29, 2020, in-person services, including individual therapy and intakes, will be offered at 225 North Main Street, Bristol. Telehealth services also are offered.
  • Wheeler's Navigation Center is open at 860.793.3500, Monday through Thursday, 8AM to 6PM and Friday from 8AM to 5PM.

If you have a medical need that requires assistance prior to the next business day, please call our Navigation Center at 860.793.3500. Leave your contact information and a member of our medical staff will return your call. In the event of a medical emergency, call 9-1-1

Si tiene una necesidad médica que requiere ser atendida antes del próximo día laboral, contacta nuestro Centro de Navegación en 860.793.3500. Deje su información de contacto y uno de nuestros profesionales médicos le llamará. En caso de una emergencia médica llame al 9-1-1

W przypadkach potrzeby medycznej, która wymaga interwencji przed godzinami otwarcia następnego dnia, prosimy dzwonić na numer 860.793.3500. Prosimy o pozostawienie swoich danych kontaktowych a nasz personel medyczny oddzwoni do Państwa. W razie pilnej interwencji medycznej, dzwonić na numer 9-1-1

Back to Top