Accessing Care

Wheeler is here for you, and we’re committed to helping you access the care you need. We offer a comprehensive continuum of behavioral health outpatient services that address a variety of issues facing you or your family.

Wheeler's Navigation Center

For information about behavioral health outpatient services, call our Navigation Center at 860.793.3500, or toll-free at 888.793.3500 Monday through Thursday 8 a.m. to 8 p.m., and Friday 8 a.m. to 5 p.m.

Walk-In Services Available for First-Time Behavioral Health Services Appointments

First-time walk-in visits for behavioral health services, including an initial evaluation with a clinician, are available at the Wheeler locations below. Hours for first-time visits are Monday through Thursday, 10 am to 5:30 pm and Friday from 9 am to 3:30 pm.

Hours for first-time visits at 10 North Main Street, Bristol are 10 a.m. - 2 p.m., Monday through Friday.

Hours for first-time visits at 590 Park Street, Hartford are Tuesday–Thursday, from 12:30 p.m.–5:30 p.m.


Children’s Outpatient Services

Sliding Fee Scale

In accordance with Wheeler policy, a sliding fee scale system is in place to adjust costs based on a patient’s ability to pay. If you need assistance, please inquire at the front desk.

Conforme a la política de Wheeler, existe una escala progresiva de cuotas, basado en la capacidad de pagar del paciente. Si necesita ayuda, consulte en recepción.


If you have questions about your treatment, a scheduled appointment or group session, please call our Navigation Center at 860.793.3500, or toll-free at 888.793.3500, or contact your clinician directly.

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