Hours and Accessing Care

Wheeler's Navigation Center: Your First Stop

NEW PATIENTS:
For information about services, or to make an appointment for primary care or dental services, new patients should call our Navigation Center at 888.793.3500. For behavioral health services, please use our walk-in access to care, outlined below.

EXISTING PATIENTS:
For all services, please call our Navigation Center at 888.793.3500.

Monday–Thursday: 8:00 AM–8:00 PM
Friday: 8:00 AM–6:00 PM

Walk-In Access to Behavioral Health Services

We offer same day walk-in access for behavioral health services. To best support our patients, first-time evaluations are conducted face to face or virtually Monday–Friday: 9:00 AM–3:30 PM. We value your time and are dedicated to providing excellent service in a timely manner.

Monday–Friday: 9:00 AM–3:30 PM

Wheeler's Family Health & Wellness Centers

Monday through Thursday, 8:00 AM to 8:00 PM (6:00 PM at 10 North Main Street, Bristol)
Friday: 8:00 AM to 6:00 PM

Intervention Programs

The following Intervention programs are held on weekends.

Impaired Driving Intervention Program and Drug Intervention Community Service Program (IDIP/DISCP)
o 326 Highland Avenue, Waterbury
o 40 Hart Street, New Britain

Family Violence Education Program (FVEP)
o   Enfield Congregational United Church of Christ, 1295 Enfield Street
o   43 Woodland Street, Hartford
o   130 Research Parkway, Meriden
o   40 Hart Street, New Britain

Parenting Education Program (PEP) – Saturday only
o 334 Farmington Avenue, Plainville
o 326 Highland Avenue, Waterbury

NOTE: Wheeler’s Explore program does not hold group meetings on weekends.

NEW - APRIL 2023

Question about HUSKY Health Coverage and Continuous Enrollment Unwinding?

During the pandemic, Connecticut extended health coverage for most Medicaid members enrolled on or after March 18, 2020, even if they no longer qualified, a process the federal government calls Continuous Enrollment. The federal rules have changed; Continuous Enrollment ends March 31, 2023 and the process of reviewing households for eligibility, referred to as Continuous Enrollment Unwinding, will resume.

Learn more at: https://help.accesshealthct.com/en_US/medicaid-unwinding

For Patients