Website Privacy Policy

This Privacy Policy was last modified on May 12, 2017


Wheeler Clinic (“Wheeler”) provides comprehensive solutions that address complex health issues, providing individuals, families, and communities with accessible, innovative care that encourages recovery, health, and growth at all stages of life. We know that privacy is an important part of our relationship with our clients, so we are committed to advancing a safe and respectful environment for the users of our services both in person and online. We collect only that information about our website users and their activities on our website as is necessary to help us provide the best possible experience in furtherance of our mission.

This Privacy Policy describes how we use, share, and protect information that we collect from you online through and linked sites (collectively, the “Website”).

By using the Website, you agree to be bound by this Privacy Policy and our Terms of Use Agreement.

1. Privacy Policy Updates

Due to the rapidly evolving nature of Web-based technology, we may need to update this Privacy Policy from time to time. If so, we will post our updated Privacy Policy on this page. If we make material changes to this Privacy Policy that affect our collection, use, or sharing of your Personal Information (defined below), we will indicate this when we publish our revised policy. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.

We encourage you to check this page frequently for any changes to our Privacy Policy. Your continued use of the Website and/or continued provision of Personal Information to us will constitute your acceptance of such change and will be subject to the terms of the then-current Privacy Policy.

2. Information Collection and Use

a. Information You Provide Us

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, address, e-mail, or other contact or account information ("Personal Information"). We may use this information to respond to your requests or help us get the information you or services you requested. Submitting Personal Information is voluntary.

b. Cookies

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," which are small electronic data files stored on a visitor's computer containing information about the visitor. Unless a cookie expires or is deleted, a cookie will identify a visitor’s unique browser. On each subsequent visit to the Website, the visitor’s browser will retrieve the cookie, allowing us to aggregate the number of return visitors. Wheeler uses cookies to test and optimize our Website design and content. Wheeler is unable to identify an individual by using such technologies.

You can take actions to block cookies by opting out. Blocking session cookies from your computer will not affect your access to the content and tools on our Website. Blocking multi-session or persistent cookies may affect the personalization of the information on some sites.

c. Web Analytics

We use Google’s Universal Analytics (“UA”) to monitor Website usage and analyze aggregate demographic and interest data of our visitors. This information cannot be used to identify you as an individual. While some websites use these tools to serve advertisements on their sites, Wheeler only uses them to analyze demographic data.

The information we collect during your visit includes but is not limited to:

  • The name of the domain you use to access the Internet;
  • The date and time of your visit to our Website;
  • The pages and documents you viewed on our Website;
  • The URL of the website you visited prior to ours;
  • The type and version of your Web browser and operating system; and
  • Your location at the time of your visit, down to the city level.

We do not associate any of the data we collect with you as an identifiable individual. Instead, we aggregate this data from all visits in order to improve our Website and provide you with a better user experience. The aggregate data is available only to our Website administrators. For more information, please read the Google Analytics Privacy Policy or click here to opt out of Google Analytics tracking.

d. Online Advertising and Tracking

Wheeler occasionally uses tools such as, but not limited to, Google AdWords and Facebook Tools to provide online advertisement delivery and tracking.

Wheeler may employ tools provided by Google AdWords to support Display Advertising, such as Remarketing (including cross-device remarketing functionality), Google Display Network Impression Reporting, data collection via advertising cookies and anonymous identifiers, the DoubleClick Campaign Manager integration, and/or Google Analytics Demographics and Interest Reporting. In general, this means that third-party vendors, including Google, may show Wheeler ads on sites across the Internet based upon visits to Wheeler websites.

To implement these tools, Wheeler and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on past visits to Wheeler websites. You can find more information about how Google uses AdWords information by reading the Google AdWords Privacy Policy. Google users can control their ads experience (or opt out of personalized ads altogether) at My Account.

Wheeler may employ Facebook Tools and other services from Facebook, which may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads, A user may exercise the decision to opt-out of the collection and learn more about the use of information for ad targeting at or More information is available by reading the Facebook Tools Terms of Service.

e. Payment Data

Wheeler relies in part on donations to allow us to perform our mission. For this reason, we provide our visitors the opportunity to make donations online. We have partnered with Blackbaud to permit you to make your donation using a credit card. When you make your donation, you provide Blackbaud your credit card and billing contact information. This information is collected and stored by Blackbaud and/or its third-party payment processors, and we may collect some limited information, such as your postal code and details of your transaction history. These third parties generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they have stored, and your card’s type, expiration date, and last four digits. The use of your data by Blackbaud and/or its third-party partners is subject to Blackbaud’s Privacy Policy and Terms of Use.

f. We Do Not Knowingly Collect Information from Children

Our Website is not intended for use by children under the age of 13. Therefore, you must be at least 13 years of age to use the Website. If you are under the age of 13, please do not send us any information about yourself (including, without limitation, your name, address, telephone number, credit card information, or e-mail address). In the event we learn that we have collected Personal Information from a person under the age of 13, we will delete that information as soon as reasonably practicable.

If you believe we might have information from or about a person under the age of 13, please contact us at

3. Disclosure of Personal Information

We may disclose your Personal Information (as well as data generated by cookies and non-personally identifying information we aggregate) to those employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available on the Website, and (ii) that have agreed not to disclose it to others. By using the Website, you consent to the transfer of such information to such employees.

We may also disclose your Personal Information and/or payment information to the vendors and service agencies that we may engage to assist us in providing our services to you.

We will not otherwise sell or transfer your Personal Information to any company or organization without your permission, although we may do so with non-personal information that we collect (“Aggregate Information”), as described below. However, we may transfer your Personal Information to a successor entity upon a merger, sale, consolidation, or other corporate reorganization to which Wheeler is a party.

Finally, we will disclose your Personal Information (i) when we reasonably believe we are required to do so by law, regulation, or other government authority or when we deem it appropriate or necessary to provide such information to law enforcement authorities; (ii) to enforce our Terms of Use [Add link]; (iii) to protect and defend the rights or property of Wheeler; or (iv) to protect the safety of our employees, agents, or users of the Website.

We use Aggregate Information to analyze trends, administer the Website, track users’ movement on the Website, and gather broad demographic information for aggregate use. Our purpose in collecting such information is to better understand how our visitors use the Website. From time to time, we may also release (e.g., by publishing a report on trends in the usage of the Website) or sell such aggregated information to outside companies or organizations.

4. Information You Share with Third-Party Services

Wheeler maintains accounts on third-party websites, including social media sites like Facebook and LinkedIn. The security and privacy of third-party websites is not under our control and may vary; please exercise caution when accessing these sites.

Users of third-party websites often share information with the public, user community, and/or the third party operating the website. This Privacy Policy governs only information we collect. We encourage you to review the privacy policies of all websites to ensure that you understand how your information may be used. You should also adjust your privacy settings on your account on any third-party website to match your preferences.

If you have an account or profile with a third-party website, and choose to use, follow, like, friend, or comment on a third-party website, certain personal information associated with your account may be made available to us based on the privacy policies of the third-party website and your privacy settings within that website. We do not share Personal Information made available through these websites, other than as required with our employees, subcontractors or service providers to enable us to respond to inquiries or complaints.

5. Do Not Track Signals and Similar Mechanisms

Wheeler may track visitors to our Website across third-party websites for the purpose of providing targeted advertising. Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Website does not currently respond to these “do-not-track” signals.

Third parties that have content embedded on the Wheeler Website may set cookies on a user’s browser and obtain information about the fact that a web browser visited a specific Wheeler webpage from a given IP address. Third parties cannot collect any personally identifiable information from the Wheeler Website unless you provide it to them directly.

6. Your California Privacy Rights

If you are a California resident, you may ask us for a notice identifying the categories of personal customer information that we share with our affiliates and/or third parties for marketing purposes and to refrain from sharing your personal information with certain of these entities for their marketing purposes. Please tell us your preference by contacting us at the following address: Wheeler Clinic, 91 Northwest Drive, Plainville, CT 06062. In your request, please specify that you want a “Wheeler Clinic California Privacy Rights Notice.” Please allow 30 days for a response.

7. Security

We are committed to protecting our users’ information. While we take reasonable data protection precautions, no security measures are completely effective, and we do not guarantee the security of user information at any time. We will not be liable for any breach of the security measures on the Website or any loss, misuse, or alteration of information resulting therefrom or from communications through the Internet.

8. Contacting Wheeler

Thank you for visiting our Website. If you have any questions regarding this Privacy Policy please contact us via e-mail at or regular mail at:

Wheeler Clinic
91 Northwest Drive
Plainville, CT 06062


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