Hispanic Heritage Month Visibility Campaign: Veronica Torres, MA

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September 15-October 15 is Hispanic Heritage Month, an opportunity for us to continue our Visibility Campaign series and underscore our commitment to diversity, equity, and inclusion. This month we will highlight some of our Hispanic staff. Today's spotlight goes to Veronica Torres, MA. 

Veronica joined Wheeler five months ago in March, shortly after graduating with her master's in human services in 2021. She is currently a patient care coordinator at the New Britain Family Health & Wellness Center. 

What steps should organizations such as Wheeler take to serve the Hispanic/Latino communities better? Patients will feel more comfortable speaking in their native language. Wheeler should take more steps to provide more bilingual providers or have a medically certified Spanish translators available in all locations. 

What are the most significant challenges that Hispanic and Latino communities are facing today? I believe the most significant challenge for Hispanic and Latino communities is the lack of education on health and mental health. 

Thank you, Veronica, for sharing today! 

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